Effective Date: 5th November 2024

At Nakira Insurance Agency, we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with applicable privacy laws.

1. Information We Collect

We may collect the following types of information:

Personal Information:

• Name, address, email address, phone number, date of birth.
• Social Security Number or Tax ID (if required for certain policies).
• Financial information (e.g., bank account or payment details).
• Insurance details (e.g., policy numbers, claim information).

Non-Personal Information:

• Browsing behavior on our website (e.g., cookies, IP address, browser type).
• General location information for analytics.

2. How We Use Your Information

We use the collected information to:

• Process insurance applications, claims, and renewals.
• Provide personalized quotes and recommend appropriate policies.
• Respond to inquiries or customer service requests.
• Send updates about your policies, billing information, and promotional offers (where permitted).
• Improve website performance and user experience.
• Comply with legal and regulatory obligations.

3. How We Protect Your Information

We implement industry-standard security measures to protect your personal data, including:

• Secure servers and encrypted communication channels.
• Restricted access to sensitive information.
• Regular security audits to prevent unauthorized access.

4. Sharing Your Information

We do not sell your personal information to third parties. However, we may share your information with:

• Insurance providers, underwriters, and claims adjusters to process policies or claims.
• Service providers who assist with billing, technology support, and marketing (bound by confidentiality agreements).
• Legal authorities or regulatory agencies if required by law.

SMS opt-in or phone numbers for the purpose of SMS are not being shared with any third party and affiliate company for marketing purposes.

SMS Messaging Policy

If you opt-in to receive SMS communications from Nakira Insurance Agency, the following terms apply:

• Message and data rates may apply.
• You can opt out at any time by texting “STOP.”
• For assistance, text “HELP” or visit our Help Page and Terms & Conditions pages.
• Message frequency may vary.
• SMS opt-in or phone numbers collected for SMS purposes are not shared with third parties or affiliates for marketing purposes.

5. Cookies and Tracking Technologies

Our website may use cookies to improve your browsing experience. Cookies help us analyze website traffic, remember your preferences, and enhance functionality. You can control cookie settings through your browser.

6. Your Rights

You have the right to:

• Access and update your personal information.
• Opt-out of marketing communications.
• Request deletion of your data, subject to legal retention requirements.

To exercise these rights, please contact us at info@nakirainsuranceagency.com

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their policies before providing personal information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:

Nakira Insurance Agency
610 Uptown Blvd, Suite 2000, Cedar Hill, TX 75104
Email: info@nakirainsuranceagency.com
Phone: 972-774-5168